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Importing Clients from CSV

Last updated: 2026-05-30 (rev 2)

Bring your whole client roster into Duefy at once — useful when migrating from another tool, or to pre-fill client details (phone, credit limit, blacklist) before you import invoices.

Go to Clients → Import, download the sample CSV, fill it in, and drop it back.

CSV columns

The first row must be the header. Columns can be in any order; only email is required.

Column Required Notes
email Yes Used to match and de-duplicate clients
company_name No
contact_name No
phone No
notes No
credit_limit No A number, e.g. 10000
blacklist No 1 / yes to block the client (stops reminders)
blacklist_reason No Free text, shown on the client

Tags aren't a client field in Duefy (tags live on invoices), and escalation emails are an account-level setting — neither is part of this import.

Review before anything is saved

After upload you'll see a review screen: how many rows are new, how many already exist (matched by email), and how many are invalid (bad/missing email). Nothing is written until you click Confirm import.

When an email already exists

You choose once, for the whole file:

  • Update (recommended) — fill in the blank fields from your CSV onto the existing client. Blank cells are left unchanged, so a sparse file never erases data. Import can set a blacklist here but never removes one.
  • Overwrite — make each client match the file exactly. Blank cells clear the existing value (including credit limit, and un-blacklisting). Use with care — it's a full sync, so a sparse file will wipe fields.
  • Skip — leave existing clients untouched and only add the new ones.
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